No one likes having their heat/air system die on them but the folks at Mountain Air made it as painless as possible. I was given a quote for 3 different systems and had them all explained to me. I did appreciate the service technician taking the time to go over the pros and cons of each system even explaining the effect each system would have on my electric and propane bills. Even got a lesson on programming the thermostat. The installation went smoothly. Everything was cleaned up when they were done - they didn't even trample the landscaping by the unit. Best of all we now have heat, and I'm sure this summer will be very pleasant with the new AC and dehumidifier. Thanks guys - you're the best.